FAQ

Questions about booking or staying at the campsite? Read the frequently asked questions of Camping Hohenbusch here.

General

Are bicycles available for hire?

You can rent bicycles and E-Bikes at the Touristeninfo in Burg-Reuland: www.reuland-ouren.be.  A little further, also at AT Bike in Waimes: www.atbike.be.

Are you open during the winter?

The campsite is open from 1 April, or earlier if the Easter holidays come early. 
The campsite closes after the Belgian autumn holidays at the beginning of November. 

Do you have a campsite shop?

No, but in St. Vith there are four supermarkets of well-known chains only 5 km away.  However, you can order oven-fresh bread, rolls or cakes directly from the baker every day.

When is the swimming pool open?

Check the current opening hours here.

Is there entertainment on the campsite?

The campsite and its surroundings offer entertainment for both children and adults. If children's entertainment or music in the evening is of great importance to you, our campsite is not suitable for you, as we do not offer this.

Is there Wi-Fi at the campsite?

In the periphery of the reception you will find a WiFi Hotspot, you can use this for free with your email address or facebook account.

If you want to use Wifi on your pitch, then this is for a fee, click here for the prices.

Can you get there by public transport?

Yes, there is a bus stop right next to the campsite. However, the buses do not run frequently.   We recommend that you obtain information from us before your stay at: www.letec.be.

Are youths or groups welcome in the campsite?

Due to the family nature of our campsite, groups of young people travelling alone are not permitted during holiday periods. If the group in question fits in with the target group of our campsite, we may permit stays in quiet periods. This is only possible if the peace and quiet of the campsite can be respected.

Can we book by pitch number?

We do not prefer to book by pitch or accommodation number, but if guests wish to do so because they know the campsite and therefore have a preference for a pitch or accommodation, we will be happy to accommodate this.  The preference fee is €25.00 and €12.50 outside holiday periods and weekends. 
We offer two pitches that happen to be next to each other or opposite each other at no extra charge. 

Booking a preference is not a 100% guarantee. There may always be situations where we are unable to offer the accommodation or pitch requested. We reserve the right to deviate from your preferences in this case. The supplement paid will then be credited.

If you are not familiar with the campsite, we advise against preferential booking.  The map is not to scale and the location or pitch may not be to your liking.

Is barbecuing allowed?

The use of a barbecue is allowed. During very dry periods, we ask our guests to refrain from doing so for safety reasons. It is not allowed to make a campfire.

Am I allowed to receive visitors?

Overnight visitors are allowed only by prior arrangement with the reception. For the comfort of all guests, we do not allow unlimited visitors.

By agreement, guests must report to Reception on arrival and pay the guest fee and tourist tax per person. Visitors may not stay overnight in a small tent on your pitch.

If you only receive visitors during the day, they too must report to reception on arrival and pay the visitor's rate.

I am travelling with two cars, where can I park my extra car?

Per reservation, one car can be parked on the campsite on its own pitch. An extra car can be parked on the car park at the entrance of the campsite.  Loading and unloading on arrival and departure is possible for both cars.

From what time can you check in/out?

  • Pitches: Check-in between 13:30-17:00 and check-out between 09:00-11:30.
  • Rental accommodation: Check-in between 15:30-17:00 and check-out between 09:00 and 10:30.
    Earlier check-out is possible by prior arrangement from 7:30 am.
    In the period from mid-July to mid-August the reception is longer open on Mondays and Fridays.

If you want to arrive after the opening hours of the reception, this is possible until 20:00. This is only possible with prior reservation, in which case you must inform us of your late arrival.

Are pets allowed?

If you are travelling with your own tent/caravan/folding trailer/camper, pets are allowed on a leash (max. 2 per pitch). This is not possible if you are renting an accommodation.

Do I need to book in advance?

Advance booking is not necessary. However, we do advise you to book in advance as we have a high occupancy rate, especially during holiday periods. This is to avoid disappointment. If you wish to arrive after 17:00, reservations are required in all periods. Arrival after the closing time of the reception is possible until 20:00 hrs. Please inform us of your late arrival in advance.

Corona: Are there any measures in place?

Click here for more information on corona in our area

What are the cancellation conditions?

When you book with us, our general terms and conditions apply.
These can be found at the bottom of our website, they can also be seen when booking online and on your booking confirmation.

Can I charge my electric car at my pitch or elsewhere?

This is not permitted on the pitch itself. The cost of electricity on your pitch or in your rented accommodation is not calculated by a meter.  These costs are included in your stay and are based on an average of the total consumption of our guests.

There are two charging points for electric cars on the campsite. (See point 5 on the map) More information available at the reception.

Camping

Do you sell gas cylinders?

At the reception you can exchange Antargaz Take5 bottles as well as camping gas (blue bottles) (empty against full). 

You can also buy a Take 5 gas bottle (5 kg) and pay the contents as well as a deposit. This gas bottle has an external thread.

Where can I park my trailer?

It is best to park it on your pitch. (After consultation with the reception and depending on the season, you can also park the trailer on the car park near the sanitary block).

Do you have seasonal pitches for touring caravans?

We do not offer pitches for long periods.

Do you charge for showering?

There are 5 minutes of shower time per person per night (=1.00 €) included in the camping price for all persons over 4 years of age. You can buy extra shower time for 0.20 per minute.  Hot water in the baby room at the washbasins and dishwashing sinks is free of charge.

Rental

can we set up a tent next to the rental accommodation?

In order to keep the lawn beautiful for the next tenants, putting up tents is not allowed.

Can we book a final cleaning?

Yes, this is possible and can be booked directly with your reservation. The costs are €45.00.

Are sheet and towel sets available for rent in the accommodation?

Please bring your own duvet covers and towels.